Wireless Controller
Dedicated Wi-Fi control and management for high density and mobility
mkpotlapelli
Staff
Staff
Article Id 247649
Description This article describes that restoring the backup file for a FortiWLM after an upgrade to 8.6.5 with an older backup [8.6.3/8.6.4] file may fail due to incomplete backup file generated with versions 8.6.3 and 8.6.4.
Scope

FortiWLM-100D, FortiWLM-1000D, FortiWLM-VM versions 8.6.3, 8.6.4.

Solution

Before taking a backup and upgrading to 8.6.5, ensure that the required patches are applied to the FortiWLM and then perform the backup.

 

- Below patch for firmware version 8.6-3build-8 on 64 bit

forti-8.6-3build-8-patch-restore_backup_patch_x86_64-generic-rpm.tar.fwlm

https://fortinet.egnyte.com/dl/IWwIx2hyFC

 

- Below patch for firmware version 8.6-4build-6 on 64 bit

forti-8.6-4build-6-patch-restore_backup_patch_x86_64-generic-rpm.tar.fwlm

https://fortinet.egnyte.com/dl/yJbGRXMfcs

 

- Below patch for firmware version 8.6-3build-8 on 32 bit

forti-8.6-3build-8-patch-backup_restore_patch_i386-generic-rpm.tar.fwlm

https://fortinet.egnyte.com/dl/hePQPdrXRL

 

Further details can be found in the 8.6.5 release notes:

https://fortinetweb.s3.amazonaws.com/docs.fortinet.com/v2/attachments/b4a8f277-7f04-11ed-8e6d-fa163e...

 

 

Follow below steps to install the patch:

Go to Network Manager -> Administration -> WLM Upgrade -> WLM Upgrade and select the patch and then select 'ADD'.

 

mkpotlapelli_0-1677659900399.png

 

Select 'choose file', select the location where the patch is located (example: downloads), and then, select 'Open'. The file is in the tab, then select 'Upload'.

 

mkpotlapelli_1-1677659900410.png

 

Once the file is uploaded on FortiWLM, the patch will be found in the list.

 

mkpotlapelli_2-1677659900419.png

 

Select the patch and select 'Install'.

 

mkpotlapelli_3-1677659900426.png