wipe all data from fg60d

[fruwolt]

Hey guys,

i'd like to wipe all data from this fortigate 60d (firmware v6.0.9) and tried a lot already, but it's still showing licensing information in System->FortiGuard (especially FortiCare Support is set to Registered, followed by an email address..).

I have access to the device via rj45 on port 1/login with default username and password.

What did i do already:

- execute factoryreset via cli

- execute formatlogdisk

- execute erase-disk usb-1 (but not boot disk,because the device probably wouldn't boot anymore?)

- upgraded firmware from v6.0.6 to v6.0.9 - which is installed now)

But now i ran out of ideas. Especially with 'execute factoryreset' i was hoping to delete everything from the device..

So i would really appreciate any help!  

Regards

Frank

[Fullmoon · Accepted solution]

kindly call Fortinet Customer Service to delete all info associated on that device.

resetting the device to its factory wont solved your desire.

[Fullmoon · Accepted solution]

kindly call Fortinet Customer Service to delete all info associated on that device.

resetting the device to its factory wont solved your desire.

[sw2090 · Accepted solution]

btw: wiping the boot disk will not brick the device (unless the flash dies which recently happened to me). Bootloader will still run and you can either tftp a new firmware or do usb auto config (if it were enabled before).

Wiping/formatting boot disk will erase al data and firmware on the device but not the bootloader.

[fruwolt]

well, then i'll ask the customer service for help.

thanks a lot for the infos! :)