wan ip not pinging from remotely

Madhusudhana_Y · ‎05-10-2014

Hi we have 2 branches ie. Ho and remote branch. I installed fortinet60 in HO and netgear router in branch. I can able to ping from ho to branch but unable ping from branch to ho. Please help to fix this problem. Thanking you.

Madhusudhana Y

Ramesh_M · ‎05-13-2014

Hi, Check whether the ping is enabled on the outside interface and branch office outside ip is allowed in trusted host.

Ramesh M Technical Specialist - CCNA(Security), FCNSP, ACE, ASE, ITIL blogs.itzecuriry.in

Sean_Toomey_FTNT · ‎07-31-2014

Hi Madhusudhana, If those measures above don' t help, please open a case with TAC so we can get this resolved for you. Be sure to attach a config backup and a diag debug report / exe tac report. Cheers!

-- Sean Toomey, CISSP FCNSP Consulting Security Engineer (CSE) FORTINETâ€” High Performance Network Security

Mika · ‎08-11-2014

My guess would be that you only created one firewall policy to allow traffic HO=>Branch. Can you check if you have a policy Branch=>HO? Also, don' t hesitate to give us more details, and also to use the " diag sniff packet" troubleshoot cli.

Pre&post sales technical engineer Whitegold Solutions - Exclusive Networks ANZ

MikePruett · ‎09-04-2014

you check if you have a policy Branch=>HO?

Are you trying to do a VPN setup or is this just you trying to ping from location to location over the WAN IP just to make sure they can talk?

Mike Pruett

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