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Madhusudhana_Y
New Contributor

Created on ‎05-10-2014 06:08 AM

wan ip not pinging from remotely

Hi we have 2 branches ie. Ho and remote branch. I installed fortinet60 in HO and netgear router in branch. I can able to ping from ho to branch but unable ping from branch to ho. Please help to fix this problem. Thanking you.
Madhusudhana Y
Madhusudhana Y
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hklb
Contributor II

Created on ‎09-08-2014 01:50 AM

Hello, Did you have enable the ping on your WAN interface ? Did you have an administrator with the permitted IP with the IP of your branch office (on the admin configuration, you can restrict the access from specific IP) ? The ping is enabled only from IP with an administrator who allowed to connect to the appliance.

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MikePruett
Valued Contributor

Created on ‎09-04-2014 08:47 AM

I mentioned this on the previously in your other thread but figured I would touch base in here and ask here as well. Are you just trying to ping from wan interface to wan interface or are you trying to do a vpn configuration between the two locations?

Mike Pruett

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Mike Pruett Fortinet GURU | Fortinet Training Videos
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jorge9090
New Contributor

Created on ‎09-04-2014 09:07 AM

Do you have ping enabled on Administrative Access on the Fortigate' s wan interface? If you can ping from one way then connectivity is not the issue.
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hklb
Contributor II

Created on ‎09-08-2014 01:50 AM

Hello, Did you have enable the ping on your WAN interface ? Did you have an administrator with the permitted IP with the IP of your branch office (on the admin configuration, you can restrict the access from specific IP) ? The ping is enabled only from IP with an administrator who allowed to connect to the appliance.
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