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skd2011
New Contributor

vpn tunnel issue

Hi Guys,

 

vpn tunnel is down since yesterday (fortinet 100D - 5.4.1)

 

Logs shows that it not going forward from phase1 (success)

 

Tried to reset it many times from monitor>ipsec but no luck

 

Please tell some quick fix or vpn tunnel reset commands for CLI.

 

Thanks,

Sandeep

2 REPLIES 2
Toshi_Esumi
SuperUser
SuperUser

What is the other end of the tunnel showing? Is that another FG? There may not be a quick fix but you might need to run application debugging for IKE "diag debug app ike -1" after specifying the the other end of IP if it's not a simple problem on the other end. Below cookbook has a collection of VPN troubleshooting methods.

http://cookbook.fortinet....c-vpn-troubleshooting/

PMD

Need more information to evaluate this.

 

As Toshi mentioned please provide the output of

 

diagnose debug app ike -1

diagnose debug ena

 

 

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