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AhmedAlareki
New Contributor

vm IMAGE

When I downloaded the FortiGate VM image, it appeared like a Google Chrome file. Can I fix that?

5 REPLIES 5
AEK
Honored Contributor II

  • What is the file's extension?
  • Can right click on file, click "Properties" and share a screenshot?
AEK
AEK
abarushka
Staff
Staff

Hello,

 

VM image should have .out extension and by default it is not associated with any applications. I suspect that you tried to open it with Google Chrome before.

FortiGate
dbu
Staff
Staff

Usually the files have extension '.out' . You can try and modify the file name adding ".out" at the end and see if it changes anything.

 

Regards!
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esalija
Staff
Staff

Hi @AhmedAlareki,

 

Thank you for choosing the Fortinet Forum.

 

Please follow the KB for more details on How to manually download Firmware of FortiGate and how to upload it on FortiGate

 

Best regards,

Erlin

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.

Sheikh
Staff
Staff

Hello @AhmedAlareki 

 

It looks like that you have already tried to open it in Google Chrome. you may also try to open my computer >>>Click View>>>on the top bar click Options>>>click view>>>Uncheck "hide extensions for known file types". Now check the actual downloaded image extension. It should be ".out" and basically you don't need to double click or open this file. Just use for installation/upgrade.

 

regards,

 

Sheikh

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