upload issue

[foxman23]

I have FortiGate firewall 200F but one month ago I faced a problem that upload is not working fine for ex my download is 40 Mbps and upload must be 40mbps but the actual upload option is very slow
so how can I solve this problem

[AEK]

Is the version at 7.0.13?

[foxman23]

7.4.0

[AEK]

• Have you tried to test the upload without FortiGate? (i.e.: directly connecting your host to the WAN link).
• What is the upload speed with FortiGate?
• What is the upload speed without FortiGate?

[foxman23]

yes and working fine 
upload speed with forti 4 MB without  forti 40 mb direct connect router

[hbac]

Hi @foxman23,

Do you have Security Profiles enabled in the firewall policy? Do you have traffic shaper enabled? Are you connected directly to the FortiGate or to a switch? Please provide the output of the following commands. (assuming wan is the external interface and lan is the internal interface). 

di hardware deviceinfo nic wan 

di hardware deviceinfo nic lan

fnsysctl ifconfig 

Regards, 

[foxman23]

The problem occurred without any prior notice and without any changes in the firewall

[AEK]

You said that the issue started one month ago.. So what was the last change before the issue? Was it a firmware upgrade? Any config change?

[foxman23]

The problem occurred without any prior notice and without any changes in the virus

[johnlloyd_13]

hi,

can you check the WAN interface utilization if it's already choking the 40 meg BW?

add a dashboard widget: monitor > interface bandwidth.