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AhmedWahba
New Contributor

unable to ping from FortiGate VM throw Port2 and Port3

unable to ping from FortiGate VM throw Port2 and Port3 to any connected device throw these two ports and also we enable Ping under each interface instead of can ping and hear Arp throw port1 when connect it throw any device.

Can any one help me ?

15 REPLIES 15
dingjerry_FTNT

Working for you now or not?

Regards,

Jerry
AEK
SuperUser
SuperUser

First of all, go to device inventory (dashboard) and make sure the devices are connected to the right ports. If not, correct the interface/VLAN assignment from VMware and try again.

AEK
AEK
jipsy
New Contributor

It seems like you can't ping devices on Port2 and Port3 of your FortiGate VM, even though ping is enabled. Since Port1 works fine, check these:

  1. Ensure Port2/Port3 IPs and subnets are correct.

  2. Verify firewall policies allow ICMP traffic.

  3. Check routing tables for proper routes.

  4. Confirm ARP entries for connected devices.

  5. Ensure ports are up and error-free.

If the issue persists, review logs or contact Fortinet support.

dingjerry_FTNT

Hi @jipsy ,

 

"If the issue persists, review logs or contact Fortinet support."

 

Buddy, he is using GNS3. Can't get support from Fortinet.

Regards,

Jerry
jipsy

Contacting support is the last resort before that, do look into the logs

dingjerry_FTNT

No, contacting Fortinet support is not an option for @AhmedWahba since he is using GNS3.

Regards,

Jerry
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