unable to get trial license for FGT_VM64_SVM-v7.0.15.M-build0632-FORTINET.out.ovf

[lvaibhavt]

I have downloaded the FGT_VM64_SVM-v7.0.15.M-build0632-FORTINET.out.ovf from the Fortinet downloads portal

This appliance will be used with NSX integration.

I have deployed the OVF on the ESXi host. I accessed the Forti VM via url and have the serial number.

This is a trial license. I do not have a paid license here.

When I try to register the serial number on the Forti portal it returns an error

Please enter a valid registration number

I even tried registering the appliance from the UI portal however it did not work too.

Any suggestions here

[ozkanaltas]

Hello @lvaibhavt ,

You can't register FortiGate VM directly on the portal. You need to complete the registration process from FortiGate GUI. 

You can follow this guide to register your unit.

https://docs.fortinet.com/document/fortigate/7.4.4/administration-guide/441460/permanent-trial-mode-...

[amrit]

Please check these articles for the Fortigate VM registration process 

https://docs.fortinet.com/document/fortigate-private-cloud/7.4.0/vmware-esxi-administration-guide/92...

https://docs.fortinet.com/document/fortigate/7.4.4/administration-guide/441460

[lvaibhavt]

the command

execute vm-license-options account-id xxxx@fortinet.com

is not working

When I login, I see below options

config

get

show

exit

where do I run the above command?

I am running Fortigate-VMX-Service-Manager 7.2.8 for VMware NSX Integration

[amrit]

You should be able to run the command in the CLI and make sure the prompt is #

example: Atlantis-kvm57 # execute vm-license-options account-id xxxx@fortinet.com

What error did you receive while running this command?

[lvaibhavt]

this is what I see

https://postimg.cc/kVjh2GSH

[lvaibhavt]

where do I run the command?

[amrit]

You should be able to run the command on the prompt you added in the screenshot 
Please check this discussion form it has few example for the VM registration commands

https://community.fortinet.com/t5/Support-Forum/Failed-to-download-license/m-p/246536

[lvaibhavt]

it is still not giving me the option
Do have a lab to try it out?

[lvaibhavt]

Now when I try accessing the machine it redirects to the license portal
I used my existing account and created a new one too however it does not work

https://postimg.cc/qNGs81Qt

any suggestions here