Dear Folks,
While connecting Forticlinet vpn unable to access Internet in my laptop. I can access Internal network but the only Issue is unable to access web services like - https http.
I can ping 8.8.8.8 from laptop and also can traceroute.
Can anyone tell me what can be issue.
Thank you.
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Hello @Umesh ,
I think the split tunnel feature is not used in your VPN configuration. Because of that, your all traffic goes through to Fortigate. If you don't have a firewall rule for this traffic you can't access the internet while connected to a VPN.
You can configure a firewall rule for this traffic or you can configure split tunnel for your user.
Also, you can review this document about split tunneling.
Hi ozkanaltas,
Rule is configured for https, http, DNS, ping and traffic is going through that policy. I am able to ping 8.8.8.8 from my laptop when I connect forticlient vpn. only the issue is not able to access https services - like web services.
Next what can I do for troubleshooting.
Thank you in advaced.
Hello @Umesh ,
Do you see any logs about your https traffic in your forward traffic logs?
Hello,
I am able to see traffic is passing through the policy for internet.
I can ping 8.8.8.8 but not google.com.
What can be issue. As far as I understand the issue can be DNS because until DNS resolve, how can I ping google.com
Note - able to ping 8.8.8.8 not google.com
Obviously, it is a DNS issue. You need to check what is the IP address of the DNS server by running 'ipconfig /all' when connected to the VPN. What is the DNS settings on the FortiGate dialup tunnel?
Regards,
Hi @Umesh,
Do you have split tunneling enabled? If not, you can run debug flow to see if traffic is being dropped: https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-First-steps-to-troubleshoot-connecti...
Regards,
Hello,
I am using Remote access VPN as a Fortinet client. not SSL VPN.
Can you tell how can I enable spilt tunnel in Remote access vpn.
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