ssid not broadcasting

[bsautner]

I've been at this for a couple days so I'm hoping someone can help.  This used to work until I did a factory reset.  I just updated my licence.  LAN/WAN is working just fine, I'm on it right now. 

Model: FortiGate 40F

Firmware: v7.0.13 build0566 (Mature)

I just want a basic WIFI AP Bridge - All of the docs and video say to enable the Managed FortiAPs but I don't have any listed.  When I try to add one using my 40F serial number is says Invalid Serial Number

I go through the setup where I: 

• Wifi & Switch Controller -> SSIDs -> New SSID Bridge Mode with SSID name and password
• Wifi & Switch Controller -> FortAP Profiles -> New Profile -> Use Defaults and I just add SSIDs manually and add the above SSID to both channels.

Everything seems to be up I just can't see or join the network from a wifi devices.

I don't remember having to do more than this the first time I set it up. 

[Sheikh]

Hello @bsautner 

Have you checked these technical tips ?

https://community.fortinet.com/t5/FortiAP/Troubleshooting-Tip-Bridge-mode-SSID-needs-to-be-added-man...

https://community.fortinet.com/t5/FortiGate/Technical-Tip-How-to-broadcast-SSID-s-in-a-multiple-VDOM...

https://community.fortinet.com/t5/FortiGate/Technical-Note-How-to-enable-and-disable-broadcast-of-SS...

regards,

Sheikh

[bsautner]

Thanks for the fast response.  Yes, my config looks the same as the settings in those tips - I added the SSID manually to the AP and broadcast is enabled.  I went through this process again and found that after adding a bridged ssid the Profile FAP221E-default appeared automatically and I used that.  Before I added on manually.  Still not working though

[hbac · Accepted solution]

Hi @bsautner,

FortiGate doesn't have Wifi antenna which means it is not capable of broadcasting SSIDs. Do you have a FortiAP or a third party access point configured? 

Regards, 

[bsautner]

uggg you're right.  I was certain we were using the 40F as an AP for over a year and even had to recheck the spec https://www.fortinet.com/content/dam/fortinet/assets/data-sheets/fortigate-fortiwifi-40f-series.pdf 

There was indeed an AP device dangling in the back of the cabinet.  Thanks!