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danielator
New Contributor

[solved] Image upgrade failed when trying to upgrade a FGT90E

Hello,

 

impossible to upgrade a FGT90E from v5.6.7 build1653 (GA) to v6.0.3 build0200

 

is anyone ever tried

 

Thanks

Daniel

8 REPLIES 8
ede_pfau
SuperUser
SuperUser

What have you tried so far?

Error messages?

Believe me, it's not impossible.

 

There are images for the FGT-90D and the FWF-90D which are incompatible.

Ede Kernel panic: Aiee, killing interrupt handler!
Ede Kernel panic: Aiee, killing interrupt handler!
danielator

I tried to upgrade to v6.0.3, as proposed in the "system" / "Firmware" tab. After few time, only the error message "image upgrade failed", like on the following screenshot. FG-90E is part of devices listed in the v6 release note.

danielator

I tried to upgrade to v6.0.3 in the "System" / "Firmware", and after few time, got the error message "image upgrade failed", like on the screenshot below. The FG90E is part of compatible materials, in the v6 "release note".

[link]https://ibb.co/FY7RS4V[/link]

 

ede_pfau

Please post the image.

What is the exact filename of the image you try to upload to the FGT?

Ede Kernel panic: Aiee, killing interrupt handler!
Ede Kernel panic: Aiee, killing interrupt handler!
danielator

sorry, please found the picture

I don't have control over the image file downloaded. Can I download it on my computer, then upload it in the device ?

 

Thanks

danielator

I'll try to first jump to v6.0.0, like on the picture

 

danielator

same issue, will try with downloaded image from my Fortinet support account.

danielator

It's OK using the "FGT_90E-v6-build0200-FORTINET.out" file, downloaded from Fortinet.

Thanks a lot

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