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MSGGSM
New Contributor

snmp

fortigate is not responding to snmp query after upgrading ..I did the upgrade as my version they say is out of support ...dahhh its not working at all now

4 REPLIES 4
hjhajj
Staff
Staff

Hello @MSGGSM 

Is the device in HA configuration ?

If yes, Kindly also confirm the current firmware version on the device 

Thanks and Regards
Harmandeep Kaur Jhajj



 

Sgagan
Staff
Staff

Hello @MSGGSM 

Could you confirm the firmware version?
Please refer the KB:
https://community.fortinet.com/t5/FortiGate/Technical-Tip-Issues-with-SNMP-after-firmware-upgrade-to...

GD
patelr
Staff
Staff

Hello @MSGGSM 

 

Can you please share the error message you receive while connecting to SNMP ? Also please grab debug using below commands for this situation, and see where traffic is getting failed? 
di de dis
di de reset
di de application snmp -1
di de enable

 

Thanks,

Ronak Patel

rahul_p1
Staff
Staff

Hi,

If your device is in HA, then please enable HA-direct on SNMP profile :- https://community.fortinet.com/t5/FortiGate/Technical-Tip-SNMP-communication-working-scenario-with-r...

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