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Created on ‎09-18-2009 10:57 AM

" Wizard ended prematurely" - now what?

I tried to install FortiClient Standard 4.1 on a system with a known malware problem. It ended with the message " ...Setup Wizard ended prematurely because of an error" . I tried installing in Safe Mode but it wouldn' t. I repeated the process and got the same error. Anybody know what to do now? Or where in the KnowledgeBase to find information about this?
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rwpatterson
Valued Contributor III

Created on ‎09-18-2009 11:57 AM

Welcome to the forums. Go to ' http://live.sunbeltsoftware.com' , download and run ' Vipre Rescue' , clean the malware off, and try again.

Bob - self proclaimed posting junkie!
See my Fortigate related scripts at: http://fortigate.camerabob.com

Bob - self proclaimed posting junkie!See my Fortigate related scripts at: http://fortigate.camerabob.com
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Created on ‎09-18-2009 03:51 PM

Thanks. Somehow when I tried to install it a third time, it succeeded. Go figure!
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