"Unresolved FQDN" on version 6.4.11

forti_tude · ‎03-01-2023

Hello team,

We get the error "Unresolved FQDN" on our firewall for the below:

*.discoverysrv.windowsazure.com
*.download.microsoft.com
*.migration.windowsazure.com
*.vault.azure.net

Has anyone had similar and what should we do?

Other FQDN's are fine.

Regards,

Forti_tude

srajeswaran · ‎03-01-2023

The wildcard FQDN is updated when a DNS query is made from a host connected to FortiGate (DNS traffic passing through a FortiGate.). Which means none of the hosts in your network tried to access these sites and thats why it is showing as unresolved.

Ref: https://community.fortinet.com/t5/FortiGate/Technical-Tip-Using-wildcard-FQDN/ta-p/196118

I would suggest you try pinging one of those domains and check if the entries get updated.

We may try ping 04b8c9c73f3d477e966c8d00f352889c-agent.cus.disc.privatelink.prod.migration.windowsazure.com and check if the FQDN for "*.migration.windowsazure.com" is updated (if it is able to resolve the domain).
Ref: https://learn.microsoft.com/en-us/azure/migrate/troubleshoot-network-connectivity

Regards,

Suraj

- Have you found a solution? Then give your helper a "Kudos" and mark the solution.

View solution in original post

srajeswaran · ‎03-01-2023

The wildcard FQDN is updated when a DNS query is made from a host connected to FortiGate (DNS traffic passing through a FortiGate.). Which means none of the hosts in your network tried to access these sites and thats why it is showing as unresolved.

Ref: https://community.fortinet.com/t5/FortiGate/Technical-Tip-Using-wildcard-FQDN/ta-p/196118

I would suggest you try pinging one of those domains and check if the entries get updated.

We may try ping 04b8c9c73f3d477e966c8d00f352889c-agent.cus.disc.privatelink.prod.migration.windowsazure.com and check if the FQDN for "*.migration.windowsazure.com" is updated (if it is able to resolve the domain).
Ref: https://learn.microsoft.com/en-us/azure/migrate/troubleshoot-network-connectivity

Regards,

Suraj

- Have you found a solution? Then give your helper a "Kudos" and mark the solution.

forti_tude · ‎03-02-2023

Thank you for your help with this :)