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forti_tude
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Created on ‎03-01-2023 05:46 AM

"Unresolved FQDN" on version 6.4.11

 

Hello team, 

 

We get the error "Unresolved FQDN" on our firewall for the below:

 

*.discoverysrv.windowsazure.com
*.download.microsoft.com
*.migration.windowsazure.com
*.vault.azure.net

 

Has anyone had similar and what should we do?

 

Other FQDN's are fine.

 

Regards,

 

Forti_tude

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srajeswaran
Staff
Staff

Created on ‎03-01-2023 06:05 AM Edited on ‎03-01-2023 06:11 AM

The wildcard FQDN is updated when a DNS query is made from a host connected to FortiGate (DNS traffic passing through a FortiGate.). Which means none of the hosts in your network tried to access these sites and thats why it is showing as unresolved.

Ref: https://community.fortinet.com/t5/FortiGate/Technical-Tip-Using-wildcard-FQDN/ta-p/196118

I would suggest you try pinging one of those domains and check if the entries get updated.

We may try ping 04b8c9c73f3d477e966c8d00f352889c-agent.cus.disc.privatelink.prod.migration.windowsazure.com and check if the FQDN for "*.migration.windowsazure.com" is updated (if it is able to resolve the domain).
Ref: https://learn.microsoft.com/en-us/azure/migrate/troubleshoot-network-connectivity

Regards,
Suraj
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srajeswaran
Staff
Staff

Created on ‎03-01-2023 06:05 AM Edited on ‎03-01-2023 06:11 AM

The wildcard FQDN is updated when a DNS query is made from a host connected to FortiGate (DNS traffic passing through a FortiGate.). Which means none of the hosts in your network tried to access these sites and thats why it is showing as unresolved.

Ref: https://community.fortinet.com/t5/FortiGate/Technical-Tip-Using-wildcard-FQDN/ta-p/196118

I would suggest you try pinging one of those domains and check if the entries get updated.

We may try ping 04b8c9c73f3d477e966c8d00f352889c-agent.cus.disc.privatelink.prod.migration.windowsazure.com and check if the FQDN for "*.migration.windowsazure.com" is updated (if it is able to resolve the domain).
Ref: https://learn.microsoft.com/en-us/azure/migrate/troubleshoot-network-connectivity

Regards,
Suraj
- Have you found a solution? Then give your helper a "Kudos" and mark the solution.
10066
forti_tude
New Contributor
In response to srajeswaran

Created on ‎03-02-2023 12:47 AM

Thank you for your help with this :)

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