"Failed create SSL" using 7.2.5.0847 Interim version on Kubuntu 24.04

[dominikduda]

Hello everyone

Recently I installed FortiClient VPN (version 7.2.5.0847 Interim) on Kubuntu 24.04.

I realize this is a dev build, but there is no stable version that supports my system yet AFAIK.



The screenshot depicts my config.

I have exported the logs but I am not sure if it is safe to publish them here. 

How do I debug what's wrong?

[hbac]

Hi @dominikduda,

What is the error message when connecting? At how many % does it fail? Please collect debugs by following this article: https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-SSL-VPN-Troubleshooting/ta-p/189542

Regards, 

[dominikduda]

It fails every time.

I'm not sure how to follow that guide.

The commands "diagnose" and "forticlient diagnose" aren't recognized in my terminal.

I receive the following error: "Error: unknown command 'diagnose' for 'forticlient'".

Where are these commands supposed to come from? Do I need to install something?

[dominikduda]

Exported logs: https://gist.github.com/dominikduda/6e9646768d5e0a4be85d54ee1b5cabe6

[arahman]

also can you ping the fortigate public IP from the device and make sure the config is fine and try the sniffer on the fortigate with
diag sniffer packet any ' host <client IP > and port 10443 ' 4 0 l 

and see if you are able to see traffic on fortigate
, also i found this old article about the same issue with ubuntu, see if this helps 
https://community.fortinet.com/t5/Support-Forum/Forticlient-SSL-VPN-not-working-on-Ubuntu/m-p/92309#...

[dominikduda]

Not sure how to follow it. "diag" is not a command. Client IP means my private network IP?

[dominikduda]

Here are the exported logs: https://gist.github.com/dominikduda/6e9646768d5e0a4be85d54ee1b5cabe6

[dominikduda]

I think actually my pfx certificate was broken. Received new one and now it behaves differently.

Here are the logs:

https://gist.github.com/dominikduda/d03caf83f0a06fe65064f2813aac78df