"FAZ error: No privilege" FortiClient errors uploading log files to FortiAnalyzer Cloud

[richmyrobertsoncom]

Hello expertsI I have configured FortiClient EMS to apply an endpoint profile system setting to send FortiClient logs to FortiAnalyzer, but no logs are being sent. I confirmed the settings iFortiClient EMS are correct. Below are the relevant local log lines from the fazlogupload.log file from FortiClient.

20241112 07:32:48.841 TZ=-0800 [fazlogupload:INFO] log_upload:183 Uploading traffic logs
20241112 07:32:48.841 TZ=-0800 [fazlogupload:INFO] faz_comm:37 Connecting to {redacted}.ca-west-1.fortianalyzer.forticloud.com:514 (TLS: true)
20241112 07:32:49.008 TZ=-0800 [fazlogupload:DEBG] faz_comm:92 EMS serial:{redacted}
20241112 07:32:49.009 TZ=-0800 [fazlogupload:DEBG] faz_comm:93 EMS site: default
20241112 07:32:49.009 TZ=-0800 [fazlogupload:DEBG] faz_comm:94 FCT serial:{redacted}
20241112 07:32:49.010 TZ=-0800 [fazlogupload:DEBG] faz_comm:95 FCT UID: {redacted}
20241112 07:32:49.010 TZ=-0800 [fazlogupload:DEBG] faz_comm:96 Log type: traffic
20241112 07:32:49.010 TZ=-0800 [fazlogupload:DEBG] faz_comm:97 Timezone: -28800
20241112 07:32:49.010 TZ=-0800 [fazlogupload:DEBG] faz_comm:98 Username: rich
20241112 07:32:49.087 TZ=-0800 [fazlogupload:EROR] faz_comm:180 FAZ error: No privilege
20241112 07:32:49.088 TZ=-0800 [fazlogupload:EROR] faz_comm:101 Failed to send log upload request: no privilege
20241112 07:32:49.089 TZ=-0800 [fazlogupload:EROR] log_upload:208 Failed to process logs: upload failed
20241112 07:32:49.089 TZ=-0800 [fazlogupload:EROR] log_upload:101 Upload error: upload failed
20241112 07:32:49.090 TZ=-0800 [fazlogupload:DEBG] log_upload:75 Next log upload attempt in 60 seconds

The versions of FortiNet products being used are: 

• FCT (7.2.5.0916)
• EMS (7.2.5 build 1061)
• FAZ (v7.4.5 build5874)