problem with scanner

[aiman]

dears

i have problem with forticlient ,

after installed forticlient , i can not scan by hp printer 1536 dnf

if shutdown forticlient the scan is working

can you solved this problem .

thanks

[OliverW]

Hi

sry for late post. But i had the same problem now.

I have solved by add the IP of the printer in the web securty-> exception

URL: <ip of printer>

Type: wildcard

Acrion: allow

[MikePruett]

So you are trying to scan from the printer TO your computer and FortiClient is blocking it? If so, you will need an exception to allow that traffic to traverse properly.