problem 224E fortiAP

[safwa]

Hello

i have two problem with acces point 224E:

1) i have a router with Pool DHCP and we put show ip dhcp binding the AP don't receive any IP from pool and the router don't see the AP as a neighbor !!

so i try to access with default IP address but i can't

problem that i can't access to 224E with any method

2) problem reset , i can't reset AP that allow access

so please i need from expert FORTIAP help me and reply me

please i need a solution for the  two problem

thanks in advance

other  information :

model : FAP-224E-I

AP outdoor 

[JayD_FTNT]

Hi Safwa,

There is a reset button. As mentioned before, it is behind the Philip screw which can seen on the right side of your photo attached. Because its an outdoor AP, its reset button is covered. Remove that screw and you should be able to reset by pressing that button.

I have highlighted your photo with red circle.

[safwa]

@  JayD_FTNT

Thank you   so much  JAY  , the problem is resolved !!

Best regards