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Ghadamsi82
New Contributor II

power button continuously flashing green issue

Dear All , 

hope you are doing great, 

i have FortiGate 60D, just unplugged it from the server room to hardware reset everything, 

put on my desk, plugged the power and all i got the power button is contiguously flashing green,

it was working fine.

 

tried to putty it with no access.

 

your support much appreciated if anyone faced this before.

 

Regards

Ghadamsi

3 Solutions
fricci_FTNT
Staff
Staff

Hi @Ghadamsi82 ,

 

Is the 'power' light or the 'status' light that is flashing green? Status light flashing green means that the FortiGate is booting up.

https://fortinetweb.s3.amazonaws.com/docs.fortinet.com/v2/attachments/7e69a42e-1a0a-11e9-9685-f8bc12...


Have you tried to connect the FortiGate to console (see link below) and then reboot it? Do you see any message on the console output after the reboot (or disconnect/reconnect power)?
https://community.fortinet.com/t5/FortiGate/Technical-Tip-How-to-connect-to-the-FortiGate-console-po...

 

Best regards,

---
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View solution in original post

FortiMax_it
Contributor

Hi, it's almost certainly the power supply that's broken. Get a new one, I'm pretty sure it will start again. It happened every now and then with the D series Fortigates.

View solution in original post

Ghadamsi82

Dear FortiMax_it, 

 

will look for new Power Supply to test, 

 

thanks for your input.

 

Regards

View solution in original post

7 REPLIES 7
fricci_FTNT
Staff
Staff

Hi @Ghadamsi82 ,

 

Is the 'power' light or the 'status' light that is flashing green? Status light flashing green means that the FortiGate is booting up.

https://fortinetweb.s3.amazonaws.com/docs.fortinet.com/v2/attachments/7e69a42e-1a0a-11e9-9685-f8bc12...


Have you tried to connect the FortiGate to console (see link below) and then reboot it? Do you see any message on the console output after the reboot (or disconnect/reconnect power)?
https://community.fortinet.com/t5/FortiGate/Technical-Tip-How-to-connect-to-the-FortiGate-console-po...

 

Best regards,

---
If you have found a useful article or a solution, please like and accept it to make it easily accessible to others.
Ghadamsi82

Thanks fricci_FTNT  for the reply,

 

Only the 3 green small vertical next to Fatigate Logo and the Power Bottons are continuously nonstop flashing 

 

attachedIMG_20240711_092449.jpg the Putty screen shot of what i got.

 

Regards

 

fricci_FTNT

Hi @Ghadamsi82 ,

 

Thank you for checking it. We should see at least some message appearing on the console, at this point the problem should be the power supply as suggested by FortiMax_it.

Best regards,

---
If you have found a useful article or a solution, please like and accept it to make it easily accessible to others.
Ghadamsi82

Dear fricci_FTNT,

it was power supply, many thanks to your support.

FortiMax_it
Contributor

Hi, it's almost certainly the power supply that's broken. Get a new one, I'm pretty sure it will start again. It happened every now and then with the D series Fortigates.

Ghadamsi82

Dear FortiMax_it, 

 

will look for new Power Supply to test, 

 

thanks for your input.

 

Regards

Ghadamsi82

Yes, it was Power Supply issue, 

 

Many thanks to your support.

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