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vishal_rawat
New Contributor II

phGenerativeAI  process on Supervisor is restarting

We have upgraded Fortisiem cluster setup (1 Supervisor, 2 Worker, and 1 Keeper)from 7.2.6 to 7.5.0. 
Upgrade was successfull. we noticed that the phGenerativeAI process on the Supervisor node is restarting approximately every 3 minutes, which is generating warning alerts. Please guide
@Anthony_E , @Secusaurus  
 

2 REPLIES 2
Secusaurus
Contributor III

Hi @vishal_rawat,

Please open a technical support ticket and attach the AOLogs. That's the best way to get the correct support here. I'd assume that there is a task failing in the backend caused by the update.

 

Best,

Christian

FCX #003451 | Fortinet Advanced Partner
FCX #003451 | Fortinet Advanced Partner
vishal_rawat

Hi @Secusaurus ,
As i have mentioned we have upgraded supervisor, worker and keeper only. Is it necessary to upgrade collector during upgrade or it is not related to phGenerativeAI  issue?

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