Are you getting this error when you are trying to connect SSLVPN ?
Could you please share below command output and error screenshot to check further.
show sys interface <interfacename> show vpn ssl settings
Specific user public ip address and please confirm is this user configured locally or through remote server?
Run below SSL VPN Debug commands and share the output: Putty1 : # diag vpn ssl debug-filter src-addr4 x.x.x.x <----- Public IP of <user>. # diag debug application sslvpn -1 # diag debug console timestamp enable # diag de en
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