no token query

[fortiuser1234]

Good morning,

Since yesterday, I have a problem with two notebooks where the token prompt does not appear at all. The accounts work perfectly well on other devices. Does anyone have an idea what might be causing this?

[Anthony_E]

Hello,

Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.

Thanks,

[Anthony_E]

Hello,

The issue with the token prompt not appearing on two notebooks could be due to network connectivity, software configuration, browser settings, security software interference, or device-specific issues. Check these areas to troubleshoot the problem.

Hope it hepls.

Regards,

Anthony