no admin user no super admin profile

[abdisalam]

dear fortinet,

my fortitage model is 1500D

i have restored configuration backup, then i dont see admin user nor supper admin profile

any help

thank you

[abdisalam]

dear pminarik,

admin user and supper admin profile was there previous configuration backup. is there any other solution

[pminarik]

If you need to restore a backup with the super_admin already missing, add it manually into the backup file before restoring.

If you can make a new backup first, do that instead, making sure you're making the backup when logged in as a super_admin account.