mtr

[sims]

Hi,

from the above output the second hope is the fortigate firewall , the loss is 98.2% , does it mean it has serious issue ? 

I dont have traffic shaping in firewall 

Thanks

[boneyard]

at first glance you would say something is wrong there.

but im not fully familiar with mtr so i don't know what exactly that means. it might be something is blocked and therefor lost which doens't have a real bad effect.

is this all you have or do you also experience other issues through this firewall?

[emnoc]

MTR is not to be used. If you ping the target do you see packet lost?

[sims]

Hi,

There is no packet loss 

Thanks

[emnoc]

With MTR you can confirm if CoPP or other traffic policers are impacting the device. So these can mislead the operator.

Ken Felix

[sims]

Hi,

From wireshark capture how can we understand a provider or firewall filtering the ip address ?

Thanks

[rwpatterson]

Your firewall hop at 98% loss is before the ISP. You need to do more homework before involving them.

[sims]

Hi,

I think this is because of icmp rate limiting on the firewall . 

Thanks