manual SFTP back up failed

[netmart]

Hello,

We tried to issue a manual backup like:

exe backup all-settings sftp <SFTP Server> /data/tftp/Fortigate <remote username> <remote SFTP user password>

Starting backup all settings in background, Please wait.

Fortimanager # MD5: ee622a71b5f1217d24b271bb8f4165a9

Starting transfer the backup file to SFTP server...

* /var/fwclienttemp/fmg_clibackup.dat -> sftp:// <SFTP Server>:22/%2Fdata%2Ftftp/Fortigate

* Trying <SFTP Server>:22...

* connect to <SFTP Server> port 22 failed: Connection timed out

* Failed to connect to <SFTP Server> port 22 after 129820 ms: Couldn't connect to server

* Closing connection

SFTP failed: Timeout was reached

Failed to backup all-settings due to SFTP transaction!

Backup all settings...Failed.

Fortimanager #

Please note that we verified access to that remote folder by opening a SFTP session and send a file to this destination from a linux box.

$ scp fortigate.bak sftpbrutus@<SFTP Server:/data/sftp/Fortigate
******************************************************
* You have reached a restricted system. *
* *
* Unauthorized use is strictly prohibited and will *
* be prosecuted to the fullest extent of the law. *
* *
******************************************************
sftpbrutus@<remote server> password:
fortigate.bak

I am also wondering, whether it is possible to run bash commands in Fortinet CLI, to issue for example scp commands outside the Fortinet cli.

Thanks,

netmart

[dingjerry_FTNT]

Hi @netmart ,

Please first check the connectivity to the SFTP server from FortiManager.