issue vpn client to site proxy

[Mjuarez]

Good morning, I have problems establishing connectivity between my Fortigate
and the duo proxy server. When testing, it shows an error.
Therefore the vpn client to site does not work. 

[spoojary]

What is the error you are recieving ?

[Mjuarez]

Can't contact RADIUS server

and therefore there is no connectivity with the server

[xshkurti]

@Mjuarez Please try to read what type of errors you see on duo
https://help.duo.com/s/article/2953#xd_co_f=N2I1ODJmZjctOTJiMS00ZDhjLTk5NGUtOGE2MWI0YTgyMzY5~
and try to update with some more logs of the issue you are facing

[mle2802]

Hi there,

Can you please provide more information about the error?

Regards,
Minh

[anignan]

Can you confirm that you radius server is using UDP 1812? Did you confirm FortiGate is configured as radius client and shared secret is matching?

Abdel

NSE4,5x2,6x2,7x4