We found the issues about httpsd process. I can't to access gui process and I try to restart the httpsd process is not working. because when I entry command
#diagnose sys top // It not show httpsd process.
And I try to kill the httpsd process with command below, but It's not work. I can't access to the gui management of FortiGate
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Hi,
Please take a look at https://community.fortinet.com/t5/FortiGate/Technical-Tip-GUI-is-not-reachable-after-an-upgrade/ta-p...
Check if the HTTPSD shows up using the following command:
fnsysctl ls /var/run/
fnsysctl cat /var/run/https.pid
If HTTPSD does not show up, run a sniffer on FortiGate. FortiGate is responding with RST to the HTTPS request.
diag sniffer packet any "host <IP address>" 4 0 l
IP address: Source PC ip address from where user trying to access FortiGate GUI.
Check if there is an admin-server-cert configured:
config system global
show full | grep server-cert
If it is not configured, configure it as follows:
config sys global
set admin-server-cert Fortinet_Factory
end
After this, try accessing FortiGate via the GUI again and it should work.
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