httpsd process is missing

[Withoon]

We found the issues about httpsd process. I can't to access gui process and I try to restart the httpsd process is not working. because when I entry command 

#diagnose sys top // It not show httpsd process.

And I try to kill the httpsd process with command below, but It's not work. I can't access to the gui management of FortiGate 

[funkylicious]

Hi,

Please take a look at https://community.fortinet.com/t5/FortiGate/Technical-Tip-GUI-is-not-reachable-after-an-upgrade/ta-p...

Check if the HTTPSD shows up using the following command:

 

fnsysctl ls /var/run/

fnsysctl cat /var/run/https.pid

 

If HTTPSD does not show up, run a sniffer on FortiGate. FortiGate is responding with RST to the HTTPS request.
diag sniffer packet any "host <IP address>" 4 0 l
IP address: Source PC ip address from where user trying to access FortiGate GUI.

Check if there is an admin-server-cert configured:
config system global
show full | grep server-cert

If it is not configured, configure it as follows:
config sys global
     set admin-server-cert Fortinet_Factory
end

After this, try accessing FortiGate via the GUI again and it should work.