httpsd procces high cpu on 6.0.14

[Acesyndrome]

Hi

I  Have maybe a bug in my 6.0.14 OS 

 httpsd 18282 R 98.9 0.0
dnsproxy 439 S 17.7 0.5
ipsengine 598 S < 11.4 0.3
updated 2059 S 11.4 0.2
ipsengine 579 S < 10.4 0.3
ipsengine 606 S < 10.4 0.3
ipsengine 591 S < 10.4 0.3
ipsengine 580 S < 10.4 0.3
ipsengine 588 S < 10.4 0.3
ipsengine 603 S < 10.4 0.3
ipsengine 602 S < 10.4 0.3
ipsengine 583 S < 9.3 0.3
ipsengine 597 S < 9.3 0.3
wad 526 S 8.3 0.4
ipsengine 582 S < 8.3 0.3
ipsengine 610 S < 8.3 0.3
ipsengine 589 S < 8.3 0.3
ipsengine 604 S < 8.3 0.3
ipsengine 605 S < 8.3 0.3
ipsengine 586 R < 8.3 0.3

This causes excessive slowness in the GUI - it happened only after i upgrade from 6.0.10 to 6.0.14

i tried this :

fnsysctl killall httpsd

diag sys kill 11 172 

but it didn't help 

What can i do more ?

[AlexC-FTNT · Accepted solution]

What you can try:

- upgrade to FortiOS 6.2 if possible. 6.0 is out of engineering support

- check crashlog - see if any crashes of httpsd

- remove some, or all widgets from dashboard,

- remove device-identification on interfaces

- limit the logging to few https sessions only
https://community.fortinet.com/t5/FortiGate/Technical-Note-How-to-set-a-maximum-number-of-logged-in/... 

[Acesyndrome]

Hi,

thank you for your answer,

I did all the above expect of upgrading 

crashlog - what to check inside ?

do you have more steps ?

[AlexC-FTNT]

The crashlog text is used to isolate/identify a bug, or get details where the problem is internally. If you see real crashes (not signal 11 sent by user) that can be used to raise a case to support and have more precise information (likely no fix in 6.0, but information).
If your unit supports FortiOS 6.2 or newer, upgrading the first thing to do

[Acesyndrome]

as administrator can I  remove some, or all widgets from dashboard from other users ?

I have  a lot of users on this machine -

[AlexC-FTNT]

As administrator, you can actually edit the configuration and remove the widgets fromother users. They all keep track of various stuff, and therefore use memory

[Acesyndrome]

"As administrator, you can actually edit the configuration and remove the widgets fromother users"

How do I do it ?

[AlexC-FTNT]

config system admin

edit ? (name of the user)

config gui-dashboard

config widget

show

(you can see what widgets are used and use "delete x" for the ones you want removed)

end