high memory of fortigate 200E

candra · ‎08-23-2023

We have this odd issue where the memory is spiking to 85% on avg its 80% and causing internet down

firmware : v6.2.0 build0866 (GA)

Can anybody please tell how to fix this problem??

srajeswaran · ‎08-23-2023

Can you check which process is causing the high memory usage?

diagnose sys top-mem 15

Please try restarting the process and check if the memory usage comes down.
You may create a automation script to restart the particular process automatically till we identify the root cause.
Ref: https://community.fortinet.com/t5/FortiGate/Technical-Tip-How-to-restart-WAD-or-IPS-engine-using-aut...

Regards,
Suraj
- Have you found a solution? Then give your helper a "Kudos" and mark the solution.

srajeswaran · ‎08-23-2023

Can you check which process is causing the high memory usage?

diagnose sys top-mem 15

Please try restarting the process and check if the memory usage comes down.
You may create a automation script to restart the particular process automatically till we identify the root cause.
Ref: https://community.fortinet.com/t5/FortiGate/Technical-Tip-How-to-restart-WAD-or-IPS-engine-using-aut...

Regards,
Suraj
- Have you found a solution? Then give your helper a "Kudos" and mark the solution.

candra · ‎08-24-2023

Hi Suraj

thanks for the advice. i will try it

Keerthi_A · ‎08-25-2023

You may also try the Steps on how to optimize Memory consumption as per below guide

- Have you found a solution? Then give your helper a "Kudos" and mark the solution

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