Support Forum
The Forums are a place to find answers on a range of Fortinet products from peers and product experts.
papapuff
New Contributor II

help - Unable to establish the VPN connection between interface

Hi there,

 

need help please.

we run under two networks by two interface, (interface-A and interface-B).

 

we've set up VPN SSL to connect interface-B.

previously, user from interface-A can connect to interface-B via VPN SSL. we used firmware 5.0

 

as we noticed, after we upgrade to 5.2., user from interface-A can't connect to interface-B via VPN SSL.

shown error as below:

--------------------------- Warning --------------------------- Unable to establish the VPN connection. The VPN server may be unreachable. --------------------------- OK    ---------------------------

 

please kindly help to fix it.

 

thanks in advance.

3 REPLIES 3
Toshi_Esumi
SuperUser
SuperUser

There was a bug related to SSL vpn when 0/0 route is not pointing to the vpn's incoming interface with some of 5.2 and 5.4 software. Check release notes and upgrade it later version.
papapuff

so the solution is only upgrade to new version?

Toshi_Esumi

That's the easiest you can try. You can also open a TT with TAC to verify if it's really the case.
Announcements

Select Forum Responses to become Knowledge Articles!

Select the “Nominate to Knowledge Base” button to recommend a forum post to become a knowledge article.

Labels
Top Kudoed Authors