Hello,
I have my fwf60e which no longer works, the status led is off, the wifi led is on.
reset factory with the button does not work.
can you help me, thank you in advance.
Here is the message when I log in to console:
CPU: 1618249888 Tainted: G D W (3.2.16 #2)
PC is at __get_vm_area_node.isra.8+0x15c/0x170
LR is at get_vm_area_caller+0x3c/0x44
pc : [<6008a2cc>] lr : [<6008a8f8>] psr: 20000193
sp : ca762238 ip : ca762000 fp : 810086c0
r10: 066665b0 r9 : 00000000 r8 : 000000d0
r7 : 00000001 r6 : 00000000 r5 : 000fc000 r4 : 00001000
r3 : d6800000 r2 : 00000001 r1 : 00000200 r0 : 00001000
Flags: nzCv IRQs off FIQs on Mode SVC_32 ISA ARM Segment kernel
Control: 10c53c7d Table: 6a77004a DAC: 00000015
Process orderly_reboot (pid: 0, stack limit = 0x60642778)
Stack: (0xca762238 to 0x60644480)
[<6008a2cc>] (__get_vm_area_node.isra.8+0x15c/0x170) from [<6008a8f8>] (get_vm_area_caller+0x3c/0x44)
[<6008a8f8>] (get_vm_area_caller+0x3c/0x44) from [<60017118>] (__arm_ioremap_pfn_caller+0x160/0x1f0)
[<60017118>] (__arm_ioremap_pfn_caller+0x160/0x1f0) from [<600171f4>] (__arm_ioremap_caller+0x4c/0x54)
[<600171f4>] (__arm_ioremap_caller+0x4c/0x54) from [<6001a19c>] (socfpga_cyclone5_restart+0x14/0x6c)
[<6001a19c>] (socfpga_cyclone5_restart+0x14/0x6c) from [<6000f10c>] (machine_restart+0x38/0x60)
[<6000f10c>] (machine_restart+0x38/0x60) from [<604846e4>] (panic+0x140/0x19c)
[<604846e4>] (panic+0x140/0x19c) from [<600119a8>] (die+0x2d4/0x2d8)
[<600119a8>] (die+0x2d4/0x2d8) from [<60008268>] (do_undefinstr+0xa4/0x1c0)
[<60008268>] (do_undefinstr+0xa4/0x1c0) from [<6000db6c>] (__und_svc_finish+0x0/0x14)
Exception stack(0xca7623c8 to 0xca762410)
23c0: 00001000 00000200 00000001 d6800000 00001000 000fc000
23e0: 00000000 00000001 000000d0 00000000 066665b0 810086c0 ca762000 ca762410
2400: 6008a8f8 6008a2cc 20000193 ffffffff
[<6000db6c>] (__und_svc_finish+0x0/0x14) from [<6008a2cc>] (__get_vm_area_node.isra.8+0x15c/0x170)
[<6008a2cc>] (__get_vm_area_node.isra.8+0x15c/0x170) from [<6008a8f8>] (get_vm_area_caller+0x3c/0x44)
[<6008a8f8>] (get_vm_area_caller+0x3c/0x44) from [<60017118>] (__arm_ioremap_pfn_caller+0x160/0x1f0)
[<60017118>] (__arm_ioremap_pfn_caller+0x160/0x1f0) from [<600171f4>] (__arm_ioremap_caller+0x4c/0x54)
[<600171f4>] (__arm_ioremap_caller+0x4c/0x54) from [<6001a19c>] (socfpga_cyclone5_restart+0x14/0x6c)
[<6001a19c>] (socfpga_cyclone5_restart+0x14/0x6c) from [<6000f10c>] (machine_restart+0x38/0x60)
[<6000f10c>] (machine_restart+0x38/0x60) from [<604846e4>] (panic+0x140/0x19c)
[<604846e4>] (panic+0x140/0x19c) from [<600119a8>] (die+0x2d4/0x2d8)
[<600119a8>] (die+0x2d4/0x2d8) from [<60008268>] (do_undefinstr+0xa4/0x1c0)
[<60008268>] (do_undefinstr+0xa4/0x1c0) from [<6000db6c>] (__und_svc_finish+0x0/0x14)
Exception stack(0xca7625a0 to 0xca7625e8)
25a0: 00001000 00000200 00000001 d6800000 00001000 000fc000 00000000 00000001
25c0: 000000d0 00000000 066665b0 810086c0 ca762000 ca7625e8 6008a8f8 6008a2cc
25e0: 20000193 ffffffff
[<6000db6c>] (__und_svc_finish+0x0/0x14) from [<6008a2cc>] (__get_vm_area_node.isra.8+0x15c/0x170)
[<6008a2cc>] (__get_vm_area_node.isra.8+0x15c/0x170) from [<6008a8f8>] (get_vm_area_caller+0x3c/0x44)
[<6008a8f8>] (get_vm_area_caller+0x3c/0x44) from [<60017118>] (__arm_ioremap_pfn_caller+0x160/0x1f0)
[<60017118>] (__arm_ioremap_pfn_caller+0x160/0x1f0) from [<600171f4>] (__arm_ioremap_caller+0x4c/0x54)
[<600171f4>] (__arm_ioremap_caller+0x4c/0x54) from [<6001a19c>] (socfpga_cyclone5_restart+0x14/0x6c)
[<6001a19c>] (socfpga_cyclone5_restart+0x14/0x6c) from [<6000f10c>] (machine_restart+0x38/0x60)
[<6000f10c>] (machine_restart+0x38/0x60) from [<604846e4>] (panic+0x140/0x19c)
[<604846e4>] (panic+0x140/0x19c) from [<600119a8>] (die+0x2d4/0x2d8)
[<600119a8>] (die+0x2d4/0x2d8) from [<60008268>] (do_undefinstr+0xa4/0x1c0)
[<60008268>] (do_undefinstr+0xa4/0x1c0) from [<6000db6c>] (__und_svc_finish+0x0/0x14)
Exception stack(0xca762778 to 0xca7627c0)
2760: 00001000 00000200
2780: 00000001 d6800000 00001000 000fc000 00000000 00000001 000000d0 00000000
27a0: 066665b0 810086c0 ca762000 ca7627c0 6008a8f8 6008a2cc 20000193 ffffffff
[<6000db6c>] (__und_svc_finish+0x0/0x14) from [<6008a2cc>] (__get_vm_area_node.isra.8+0x15c/0x170)
[<6008a2cc>] (__get_vm_area_node.isra.8+0x15c/0x170) from [<6008a8f8>] (get_vm_area_caller+0x3c/0x44)
[<6008a8f8>] (get_vm_area_caller+0x3c/0x44) from [<60017118>] (__arm_ioremap_pfn_caller+0x160/0x1f0)
[<60017118>] (__arm_ioremap_pfn_caller+0x160/0x1f0) from [<600171f4>] (__arm_ioremap_caller+0x4c/0x54)
[<600171f4>] (__arm_ioremap_caller+0x4c/0x54) from [<6001a19c>] (socfpga_cyclone5_restart+0x14/0x6c)
[<6001a19c>] (socfpga_cyclone5_restart+0x14/0x6c) from [<6000f10c>] (machine_restart+0x38/0x60)
[<6000f10c>] (machine_restart+0x38/0x60) from [<604846e4>] (panic+0x140/0x19c)
[<604846e4>] (panic+0x140/0x19c) from [<600119a8>] (die+0x2d4/0x2d8)
[<600119a8>] (die+0x2d4/0x2d8) from [<60008268>] (do_undefinstr+0xa4/0x1c0)
[<60008268>] (do_undefinstr+0xa4/0x1c0) from [<6000db6c>] (__und_svc_finish+0x0/0x14)
Exception stack(0xca762950 to 0xca762998)
2940: 00001000 00000200 00000001 d6800000
2960: 00001000 000fc000 00000000 00000001 000000d0 00000000 066665b0 810086c0
2980: ca762000 ca762998 6008a8f8 6008a2cc 20000193 ffffffff
[<6000db6c>] (__und_svc_finish+0x0/0x14) from [<6008a2cc>] (__get_vm_area_node.isra.8+0x15c/0x170)
[<6008a2cc>] (__get_vm_area_node.isra.8+0x15c/0x170) from [<6008a8f8>] (get_vm_area_caller+0x3c/0x44)
[<6008a8f8>] (get_vm_area_caller+0x3c/0x44) from [<60017118>] (__arm_ioremap_pfn_caller+0x160/0x1f0)
[<60017118>] (__arm_ioremap_pfn_caller+0x160/0x1f0) from [<600171f4>] (__arm_ioremap_caller+0x4c/0x54)
[<600171f4>] (__arm_ioremap_caller+0x4c/0x54) from [<6001a19c>] (socfpga_cyclone5_restart+0x14/0x6c)
[<6001a19c>] (socfpga_cyclone5_restart+0x14/0x6c) from [<6000f10c>] (machine_restart+0x38/0x60)
[<6000f10c>] (machine_restart+0x38/0x60) from [<604846e4>] (panic+0x140/0x19c)
[<604846e4>] (panic+0x140/0x19c) from [<600119a8>] (die+0x2d4/0x2d8)
[<600119a8>] (die+0x2d4/0x2d8) from [<60008268>] (do_undefinstr+0xa4/0x1c0)
[<60008268>] (do_undefinstr+0xa4/0x1c0) from [<6000db6c>] (__und_svc_finish+0x0/0x14)
Exception stack(0xca762b28 to 0xca762b70)
2b20: 00001000 00000200 00000001 d6800000 00001000 000fc000
2b40: 00000000 00000001 000000d0 00000000 066665b0 810086c0 ca762000 ca762b70
2b60: 6008a8f8 6008a2cc 20000193 ffffffff
[<6000db6c>] (__und_svc_finish+0x0/0x14) from [<6008a2cc>] (__get_vm_area_node.isra.8+0x15c/0x170)
[<6008a2cc>] (__get_vm_area_node.isra.8+0x15c/0x170) from [<6008a8f8>] (get_vm_area_caller+0x3c/0x44)
[<6008a8f8>] (get_vm_area_caller+0x3c/0x44) from [<60017118>] (__arm_ioremap_pfn_caller+0x160/0x1f0)
[<60017118>] (__arm_ioremap_pfn_caller+0x160/0x1f0) from [<600171f4>] (__arm_ioremap_caller+0x4c/0x54)
[<600171f4>] (__arm_ioremap_caller+0x4c/0x54) from [<6001a19c>] (socfpga_cyclone5_restart+0x14/0x6c)
[<6001a19c>] (socfpga_cyclone5_restart+0x14/0x6c) from [<6000f10c>] (machine_restart+0x38/0x60)
[<6000f10c>] (machine_restart+0x38/0x60) from [<604846e4>] (panic+0x140/0x19c)
[<604846e4>] (panic+0x140/0x19c) from [<600119a8>] (die+0x2d4/0x2d8)
[<600119a8>] (die+0x2d4/0x2d8) from [<60008268>] (do_undefinstr+0xa4/0x1c0)
[<60008268>] (do_undefinstr+0xa4/0x1c0) from [<6000db6c>] (__und_svc_finish+0x0/0x14)
Exception stack(0xca762d00 to 0xca762d48)
2d00: 00001000 00000200 00000001 d6800000 00001000 000fc000 00000000 00000001
2d20: 000000d0 00000000 066665b0 810086c0 ca762000 ca762d48 6008a8f8 6008a2cc
2d40: 20000193 ffffffff
[<6000db6c>] (__und_svc_finish+0x0/0x14) from [<6008a2cc>] (__get_vm_area_node.isra.8+0x15c/0x170)
[<6008a2cc>] (__get_vm_area_node.isra.8+0x15c/0x170) from [<6008a8f8>] (get_vm_area_caller+0x3c/0x44)
[<6008a8f8>] (get_vm_area_caller+0x3c/0x44) from [<60017118>] (__arm_ioremap_pfn_caller+0x160/0x1f0)
[<60017118>] (__arm_ioremap_pfn_caller+0x160/0x1f0) from [<600171f4>] (__arm_ioremap_caller+0x4c/0x54)
[<600171f4>] (__arm_ioremap_caller+0x4c/0x54) from [<6001a19c>] (socfpga_cyclone5_restart+0x14/0x6c)
[<6001a19c>] (socfpga_cyclone5_restart+0x14/0x6c) from [<6000f10c>] (machine_restart+0x38/0x60)
[<6000f10c>] (machine_restart+0x38/0x60) from [<604846e4>] (panic+0x140/0x19c)
[<604846e4>] (panic+0x140/0x19c) from [<600119a8>] (die+0x2d4/0x2d8)
[<600119a8>] (die+0x2d4/0x2d8) from [<60008268>] (do_undefinstr+0xa4/0x1c0)
[<60008268>] (do_undefinstr+0xa4/0x1c0) from [<6000db6c>] (__und_svc_finish+0x0/0x14)
Exception stack(0xca762ed8 to 0xca762f20)
2ec0: 00001000 00000200
2ee0: 00000001 d6800000 00001000 000fc000 00000000 00000001 000000d0 00000000
2f00: 066665b0 810086c0 ca762000 ca762f20 6008a8f8 6008a2cc 20000193 ffffffff
[<6000db6c>] (__und_svc_finish+0x0/0x14) from [<6008a2cc>] (__get_vm_area_node.isra.8+0x15c/0x170)
[<6008a2cc>] (__get_vm_area_node.isra.8+0x15c/0x170) from [<6008a8f8>] (get_vm_area_caller+0x3c/0x44)
[<6008a8f8>] (get_vm_area_caller+0x3c/0x44) from [<60017118>] (__arm_ioremap_pfn_caller+0x160/0x1f0)
[<60017118>] (__arm_ioremap_pfn_caller+0x160/0x1f0) from [<600171f4>] (__arm_ioremap_caller+0x4c/0x54)
[<600171f4>] (__arm_ioremap_caller+0x4c/0x54) from [<6001a19c>] (socfpga_cyclone5_restart+0x14/0x6c)
[<6001a19c>] (socfpga_cyclone5_restart+0x14/0x6c) from [<6000f10c>] (machine_restart+0x38/0x60)
[<6000f10c>] (machine_restart+0x38/0x60) from [<604846e4>] (panic+0x140/0x19c)
[<604846e4>] (panic+0x140/0x19c) from [<600119a8>] (die+0x2d4/0x2d8)
[<600119a8>] (die+0x2d4/0x2d8) from [<60008268>] (do_undefinstr+0xa4/0x1c0)
[<60008268>] (do_undefinstr+0xa4/0x1c0) from [<6000db6c>] (__und_svc_finish+0x0/0x14)
Exception stack(0xca7630b0 to 0xca7630f8)
30a0: 00001000 00000200 00000001 d6800000
30c0: 00001000 000fc000 00000000 00000001 000000d0 00000000 066665b0 810086c0
30e0: ca762000 ca7630f8 6008a8f8 6008a2cc 20000193 ffffffff
[<6000db6c>] (__und_svc_finish+0x0/0x14) from [<6008a2cc>] (__get_vm_area_node.isra.8+0x15c/0x170)
[<6008a2cc>] (__get_vm_area_node.isra.8+0x15c/0x170) from [<6008a8f8>] (get_vm_area_caller+0x3c/0x44)
[<6008a8f8>] (get_vm_area_caller+0x3c/0x44) from [<60017118>] (__arm_ioremap_pfn_caller+0x160/0x1f0)
[<60017118>] (__arm_ioremap_pfn_caller+0x160/0x1f0) from [<600171f4>] (__arm_ioremap_caller+0x4c/0x54)
[<600171f4>] (__arm_ioremap_caller+0x4c/0x54) from [<6001a19c>] (socfpga_cyclone5_restart+0x14/0x6c)
[<6001a19c>] (socfpga_cyclone5_restart+0x14/0x6c) from [<6000f10c>] (machine_restart+0x38/0x60)
[<6000f10c>] (machine_restart+0x38/0x60) from [<604846e4>] (panic+0x140/0x19c)
[<604846e4>] (panic+0x140/0x19c) from [<600119a8>] (die+0x2d4/0x2d8)
[<600119a8>] (die+0x2d4/0x2d8) from [<60008268>] (do_undefinstr+0xa4/0x1c0)
[<60008268>] (do_undefinstr+0xa4/0x1c0) from [<6000db6c>] (__und_svc_finish+0x0/0x14)
Exception stack(0xca763288 to 0xca7632d0)
3280: 00001000 00000200 00000001 d6800000 00001000 000fc000
32a0: 00000000 00000001 000000d0 00000000 066665b0 810086c0 ca762000 ca7632d0
32c0: 6008a8f8 6008a2cc 20000193 ffffffff
[<6000db6c>] (__und_svc_finish+0x0/0x14) from [<6008a2cc>] (__get_vm_area_node.isra.8+0x15c/0x170)
[<6008a2cc>] (__get_vm_area_node.isra.8+0x15c/0x170) from [<6008a8f8>] (get_vm_area_caller+0x3c/0x44)
[<6008a8f8>] (get_vm_area_caller+0x3c/0x44) from [<60017118>] (__arm_ioremap_pfn_caller+0x160/0x1f0)
[<60017118>] (__arm_ioremap_pfn_caller+0x160/0x1f0) from [<600171f4>] (__arm_ioremap_caller+0x4c/0x54)
[<600171f4>] (__arm_ioremap_caller+0x4c/0x54) from [<6001a19c>] (socfpga_cyclone5_restart+0x14/0x6c)
[<6001a19c>] (socfpga_cyclone5_restart+0x14/0x6c) from [<6000f10c>] (machine_restart+0x38/0x60)
[<6000f10c>] (machine_restart+0x38/0x60) from [<604846e4>] (panic+0x140/0x19c)
[<604846e4>] (panic+0x140/0x19c) from [<600119a8>] (die+0x2d4/0x2d8)
[<600119a8>] (die+0x2d4/0x2d8) from [<60008268>] (do_undefinstr+0xa4/0x1c0)
[<60008268>] (do_undefinstr+0xa4/0x1c0) from [<6000db6c>] (__und_svc_finish+0x0/0x14)
Exception stack(0xca763460 to 0xca7634a8)
3460: 00001000 00000200 00000001 d6800000 00001000 000fc000 00000000 00000001
3480: 000000d0 00000000 066665b0 810086c0 ca762000 ca7634a8 6008a8f8 6008a2cc
34a0: 20000193 ffffffff
[<6000db6c>] (__und_svc_finish+0x0/0x14) from [<6008a2cc>] (__get_vm_area_node.isra.8+0x15c/0x170)
[<6008a2cc>] (__get_vm_area_node.isra.8+0x15c/0x170) from [<6008a8f8>] (get_vm_area_caller+0x3c/0x44)
[<6008a8f8>] (get_vm_area_caller+0x3c/0x44) from [<60017118>] (__arm_ioremap_pfn_caller+0x160/0x1f0)
[<60017118>] (__arm_ioremap_pfn_caller+0x160/0x1f0) from [<600171f4>] (__arm_ioremap_caller+0x4c/0x54)
[<600171f4>] (__arm_ioremap_caller+0x4c/0x54) from [<6001a19c>] (socfpga_cyclone5_restart+0x14/0x6c)
[<6001a19c>] (socfpga_cyclone5_restart+0x14/0x6c) from [<6000f10c>] (machine_restart+0x38/0x60)
[<6000f10c>] (machine_restart+0x38/0x60) from [<604846e4>] (panic+0x140/0x19c)
[<604846e4>] (panic+0x140/0x19c) from [<600119a8>] (die+0x2d4/0x2d8)
[<600119a8>] (die+0x2d4/0x2d8) from [<60008268>] (do_undefinstr+0xa4/0x1c0)
[<60008268>] (do_undefinstr+0xa4/0x1c0) from [<6000db6c>] (__und_svc_finish+0x0/0x14)
Exception stack(0xca763638 to 0xca763680)
3620: 00001000 00000200
3640: 00000001 d6800000 00001000 000fc000 00000000 00000001 000000d0 00000000
3660: 066665b0 810086c0 ca762000 ca763680 6008a8f8 6008a2cc 20000193 ffffffff
[<6000db6c>] (__und_svc_finish+0x0/0x14) from [<6008a2cc>] (__get_vm_area_node.isra.8+0x15c/0x170)
[<6008a2cc>] (__get_vm_area_node.isra.8+0x15c/0x170) from [<6008a8f8>] (get_vm_area_caller+0x3c/0x44)
[<6008a8f8>] (get_vm_area_caller+0x3c/0x44) from [<60017118>] (__arm_ioremap_pfn_caller+0x160/0x1f0)
[<60017118>] (__arm_ioremap_pfn_caller+0x160/0x1f0) from [<600171f4>] (__arm_ioremap_caller+0x4c/0x54)
[<600171f4>] (__arm_ioremap_caller+0x4c/0x54) from [<6001a19c>] (socfpga_cyclone5_restart+0x14/0x6c)
[<6001a19c>] (socfpga_cyclone5_restart+0x14/0x6c) from [<6000f10c>] (machine_restart+0x38/0x60)
[<6000f10c>] (machine_restart+0x38/0x60) from [<604846e4>] (panic+0x140/0x19c)
[<604846e4>] (panic+0x140/0x19c) from [<600119a8>] (die+0x2d4/0x2d8)
[<600119a8>] (die+0x2d4/0x2d8) from [<60008268>] (do_undefinstr+0xa4/0x1c0)
[<60008268>] (do_undefinstr+0xa4/0x1c0) from [<6000db6c>] (__und_svc_finish+0x0/0x14)
Exception stack(0xca763810 to 0xca763858)
3800: 00001000 00000200 00000001 d6800000
3820: 00001000 000fc000 00000000 00000001 000000d0 00000000 066665b0 810086c0
3840: ca762000 ca763858 6008a8f8 6008a2cc 20000193 ffffffff
[<6000db6c>] (__und_svc_finish+0x0/0x14) from [<6008a2cc>] (__get_vm_area_node.isra.8+0x15c/0x170)
[<6008a2cc>] (__get_vm_area_node.isra.8+0x15c/0x170) from [<6008a8f8>] (get_vm_area_caller+0x3c/0x44)
[<6008a8f8>] (get_vm_area_caller+0x3c/0x44) from [<60017118>] (__arm_ioremap_pfn_caller+0x160/0x1f0)
[<60017118>] (__arm_ioremap_pfn_caller+0x160/0x1f0) from [<600171f4>] (__arm_ioremap_caller+0x4c/0x54)
[<600171f4>] (__arm_ioremap_caller+0x4c/0x54) from [<6001a19c>] (socfpga_cyclone5_restart+0x14/0x6c)
[<6001a19c>] (socfpga_cyclone5_restart+0x14/0x6c) from [<6000f10c>] (machine_restart+0x38/0x60)
[<6000f10c>] (machine_restart+0x38/0x60) from [<604846e4>] (panic+0x140/0x19c)
[<604846e4>] (panic+0x140/0x19c) from [<600119a8>] (die+0x2d4/0x2d8)
[<600119a8>] (die+0x2d4/0x2d8) from [<60008268>] (do_undefinstr+0xa4/0x1c0)
[<60008268>] (do_undefinstr+0xa4/0x1c0) from [<6000db6c>] (__und_svc_finish+0x0/0x14)
Exception stack(0xca7639e8 to 0xca763a30)
39e0: 00001000 00000200 00000001 d6800000 00001000 000fc000
3a00: 00000000 00000001 000000d0 00000000 066665b0 810086c0 ca762000 ca763a30
3a20: 6008a8f8 6008a2cc 20000113 ffffffff
[<6000db6c>] (__und_svc_finish+0x0/0x14) from [<6008a2cc>] (__get_vm_area_node.isra.8+0x15c/0x170)
[<6008a2cc>] (__get_vm_area_node.isra.8+0x15c/0x170) from [<6008a8f8>] (get_vm_area_caller+0x3c/0x44)
[<6008a8f8>] (get_vm_area_caller+0x3c/0x44) from [<60017118>] (__arm_ioremap_pfn_caller+0x160/0x1f0)
[<60017118>] (__arm_ioremap_pfn_caller+0x160/0x1f0) from [<600171f4>] (__arm_ioremap_caller+0x4c/0x54)
[<600171f4>] (__arm_ioremap_caller+0x4c/0x54) from [<6001a19c>] (socfpga_cyclone5_restart+0x14/0x6c)
[<6001a19c>] (socfpga_cyclone5_restart+0x14/0x6c) from [<6000f10c>] (machine_restart+0x38/0x60)
[<6000f10c>] (machine_restart+0x38/0x60) from [<604846e4>] (panic+0x140/0x19c)
[<604846e4>] (panic+0x140/0x19c) from [<600119a8>] (die+0x2d4/0x2d8)
[<600119a8>] (die+0x2d4/0x2d8) from [<60484594>] (__do_kernel_fault.part.1+0x64/0x74)
[<60484594>] (__do_kernel_fault.part.1+0x64/0x74) from [<60016530>] (do_bad_area+0x0/0x8c)
[<60016530>] (do_bad_area+0x0/0x8c) from [<600162a0>] (do_page_fault+0x0/0x290)
[<600162a0>] (do_page_fault+0x0/0x290) from [<ca763d1c>] (0xca763d1c)
Code: e3a05000 e1a00005 e28dd00c e8bd83f0 (e7f001f2)
---[ end trace 4515f236ef304f7b ]---
Kernel panic - not syncing: Fatal exception in interrupt
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Hello,
There is kernel panic "Kernel panic - not syncing: Fatal exception in interrupt". You may consider to reload image via TFTP and run HQIP test (hardware test).
Hello,
A kernel panic can point to a software defect which should be reported to Fortinet engineering via a technical support ticket.
When you open a support ticket it can be verified if there is already a solution for this problem.
Either the issue is already known and fixed, still worked on, or the support engineer can file a new report to the developers for review.
It is advised to enable kernel debugging to capture a kernel backtrace in case the device has another kernel panic after any firmware image is re-flashed.
Run via the console port with a client connected that has logging enabled:
# diagnose debug reset
# diagnose debug kernel level 4
# diagnose debug console timestamp enable
# diagnose debug duration 0
# diagnose debug enable
And let it keep on running until another kernel panic occurs.
In rare cases the kernel panic can also be caused by a hardware defect, i.e. broken memory.
To verify if this is the case it is recommended to perform an HQIP test
https://community.fortinet.com/t5/FortiGate/RMA-Note-HQIP-Hardware-Quick-Inspection-Package/ta-p/194...
or use the built in "diag hardware test" commands if available on your hardware and firmware version
https://community.fortinet.com/t5/FortiGate/RMA-Note-Hardware-troubleshooting-with-built-in-FortiOS-...
Regards
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