fortiwifi 60d

[benhakim2010]

hi.

it's like half an year that i have this problem. i'm trying with Fortinet support but there is no luck.

after 5-10 min using wifi. it's dead.

there is no ping to the firewall.

PING 192.168.100.254 (192.168.100.254): 56 data bytes Request timeout for icmp_seq 0 Request timeout for icmp_seq 1 Request timeout for icmp_seq 2 Request timeout for icmp_seq 3

i try a lot of things. but nothing helps. 

i'm using the last version of FortiOs 5.4

[benhakim2010]

pls help =[

[emnoc]

Qs:

Was it everr working b4

can you downgrade back to  a 5.2.x

What's the  wireless cfg

is allowaccess ping  enable on the FWF wireless interface

Does the wireless monitor show your associated to the FWF60D

did you execute any  diag debug flow  output

[MrSinners]

Does this happen with multiple devices or just one?

[benhakim2010]

MrSinners wrote:

Does this happen with multiple devices or just one?

multiple devices. my imac , my iphone. my samsing galaxy. everything

[Chris]

Have you tried a factory reset? Do you lost the pings over WIFI and LAN or only over WIFI?

If it's on both sites.

Whats happens when you disable Wifi? Do you have the same problem again?

[benhakim2010]

james007 wrote:

Have you tried a factory reset? Do you lost the pings over WIFI and LAN or only over WIFI?

If it's on both sites.

Whats happens when you disable Wifi? Do you have the same problem again?

1. yes i try it

2. both. but the lan goes down after few hours. or few minutes. 

3. when the network is down. i turn off the wifi and reconnect and it's works

[Chris]

Very strange behavior. I have never seen those before.

Have you take a look on crashlogs if some exists.

diag debug crashlog

If nothing is shown then none exists.

Can you tell us what you have already tried?

So we do not need to ask you things that you have already done before.

[benhakim2010]

hi i try this command, no output.

because this FortiOs don't support logging to disk

i try put the wifi and internal lan in the same interface.(same class)

i disable all the features.

i did a lot.

[benhakim2010]

if you need to see config. give me command and i will provide you