fortisandbox and SDWAN rules

[mateusguilherme]

Hello

I'm having problems with local traffic generated by Fortigate and SDWAN rules. When one of the links that make up our SDWAN goes offline, I receive the following error message:

"unable to connect to fortisandbox. Either the appliance is not reachable or this fortigate is not authorized"

Then users start receiving SSL certificate error messages when they try to access a web page, or a message like this:

"Web Page Blocked
An error occurred while trying to rate the website using the webfiltering service. Web Filter Service Error no correct FortiGuard information"

I tried the following commands (available at: link  ) but the problem persists:

config log fortiguard setting
set interface-select-method sdwan
end

config system fortiguard
set interface-select-method sdwan
end

I have a 60F with version 7.0.13 build 0566 (Mature)