I know you can reset via console, but the one I need to reset is at remote site with no IT people there.
tried to walk someone through resetting it via reset in back, using paperclip, but it appears to only have rebooted it.
is that due to not holding in the reset button long enough, or is that all the reset is used for ?
and if you succesfully reset, it goes back to old firmware right?
90d was purchased with 5.2 I think, and when user sent me picture of login screen, looked like 5.4 login.
which just makes me think more that it was only restarted not factory reset.
someone used this spare for testing, and no one knows password so I just need to get it factory reset, so I can get them logged in, and have them load backup of the confg file.