fortinac endpoint complaince scan failed

[bootaan26]

Hi guys, 

I have configured an endpoint compliance scan for windows 10 and windows 11 hosts in FNAC version 7.4.0. 

all windows 11 pro scan is passed while windows 10 Pro 6.3 22H2 fails.

Any idea about the issue?

[ebilcari]

Can you share the Scan results from Host Health (r-click on host, History)?

It is also strongly suggested to upgrade to 7.4.1, current version is a year old.

[bootaan26]

Hi ebilcari,

This is the scan result.

Date	05/05/25 09:20 AM AST	Scan ID	7481
Test Result	Failed	Host Name	XYZ-0024
Policy Name	XYZ -scan	Endpoint Compliance Config	XYZ -endpointCC
OS	Windows 10 Pro 6.3 22H2 10.0.19045.2006

Detected Physical Addresses

Physical Address ID ##:##:##:##:##:## Intel(R) Ethernet Connection (16) I219-V

Test Results

Category Name Result Failure Reason Anti-Virus Kaspersky Antivirus Passed   Anti-Virus Kaspersky Antivirus Definitions Passed   Operating-System Windows 10 Failed   Operating-System Windows 11 Failed

[ebilcari]

The OS version seems standard, can you tell the agent version that is installed in the end host and can FNAC be upgraded to 7.4.1? If the System updates are not configured, the definitions may be old, some details are shown in this article.