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cwb2205
New Contributor

Created on ‎06-08-2020 11:03 PM

fortimail not holding mail while sandbox scans

We have Fortimail setup to use fortisandbox an the AV profile is set to submit and wait for results and scan timeout is set to 30 minutes. however we have tested with several attachments and while it is in the pending queue on sandbox, the users receive the email? is there another setting that effects this?

NSE 7 ATP3.0

NSE 7 ATP3.0
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cwb2205
New Contributor

Created on ‎06-09-2020 11:27 PM

resolution for anyone who runs into this.

Disconnected Fortimail from the Fortisadbox in system > Fortisandbox and then re-added the sandbox connection back to fortimail. After this, mail was being held until the sandbox had finished. 

NSE 7 ATP3.0

NSE 7 ATP3.0
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live89
Contributor II
In response to cwb2205

Created on ‎06-10-2020 12:07 AM

Thanks for sharing the workaround

What versions you were running on FSA and FML ?

Thanks

Thanks
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cwb2205
New Contributor
In response to live89

Created on ‎06-11-2020 06:22 PM

Fortimail: v6.2.4(GA), build272  Sandbox: v3.0.6, build 0076 (GA)

NSE 7 ATP3.0

NSE 7 ATP3.0
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