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doaa
New Contributor

forticlient vpn only doesn't work on macOS

i am using macOS sequioa 15 and when trying to install forticlient vpn, faced issue and can't proceed 

downloading window takes too much time in downloading then got the error can't connect to update server Screenshot 2025-12-05 at 8.37.41 PM.png

6 REPLIES 6
AEK
SuperUser
SuperUser

Try download the full package directly from the support portal (support.fortinet.com).

You may need an active contract for that.

AEK
AEK
doaa
New Contributor

@AEK can you provide step by step to download and to get the correct link ?

 

AEK

Here is it:

  • Open https://support.fortinet.com
  • Login with an account that is linked to a valid support contract
  • On the left pan, click Downloads > Firmware Images
  • Select Product : FortiClient
  • Open the DOWNLOAD tab
  • Then click Mac > 7.00 > 7.4 > 7.4.4
  • Download file FortiClient_7.4.4.1831.F_macosx.dmg
AEK
AEK
doaa
New Contributor

it seems i have to purchase a contract, is there any way to download if free ? @AEK 

AEK

Sorry I'm not aware about a possibility.

Maybe Fortinet staff can help in case another official repo exist.

AEK
AEK
yderek
Staff
Staff

@doaa  when you say you don't have contract, is that means you don't have any Fortinet product contract ?

 

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