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fortiproblem
New Contributor

forticlient uninstall

Hello,

We have had fortigate EMS in a test environment and one client installed. The server was uninstalled before the client did and i am now unable to uninstall the client. I was able to deregister the client in the console via the password but still shutdown and/or uninstall are unavailable.

Could someone provide me with the details on how to approach this?

Thanks, Bas

2 REPLIES 2
SteveG
Contributor III

Once the client is disconnected from EMS you can shut FortiClient down, so not sure why you're unable to do that. There is a specific FC Uninstaller app for Windows but I can't remember where you get it from, assuming it's the FN support page where you download the installers etc.

DJ
New Contributor

Did you try to "Unlock settings" first?

DJ

 

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