we have users using IOS reported not able to access LAN and DMZ segment.
the same user tested his profile on a macbook and everything works fine.
what else is need to configure the forticlient for IOS ?
our firmware on the fortigate is 5.2.1
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Yes, to clarify, it's only FortiClient which would not allow you to create a tunnel connection. You can use the built-in IPSec client in iOS to connect to a FortiGate appliance. In OS 5.2, the FortiGate can even do most of the work for you behind the scenes if you opt for the wizard.
Regards, Chris McMullan Fortinet Ottawa
I can't see clearly from the summary lines why Phase 1 negotiations are failing.
Can you provide diagnostic output, or screenshots showing the details from one of those log messages?
diag debug reset
diag debug enable
diag debug application ike -1
<attempt to connect to the VPN, then...>
diag debug reset
diag debug disable
Regards, Chris McMullan Fortinet Ottawa
kinmun wrote:Thanks for sharing such a valuable post. I must say its quite informative. Keep posting such articles. www.simpalm.comwe have users using IOS reported not able to access LAN and DMZ segment.
the same user tested his profile on a macbook and everything works fine.
what else is need to configure the forticlient for IOS ?
our firmware on the fortigate is 5.2.1
To troubleshoot the issue with FortiClient on iOS not being able to access the LAN and DMZ segments, please consider the following steps:
FortiGate Firmware:
FortiClient Configuration:
iOS Version:
Network Connectivity:
Logs:
Security Policies:
Authentication and Permissions:
Fortinet Support:
Hope, this step will resolve your issue
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