forticlient VPN on MacOS 10.14.6 white blank screen

[edenbensal]

I've installed forticlient VPN client and opened the app and got white blank screen

mac mini 2012

macos 10.14.6

[alif]

Hi @edenbensal

Have you tried to reboot the laptop after FCT installation?

If this doesn't help, please remove and reinstall the FCT again.

As per FCT 7.0.3 release notes, the following OS are supported:

• macOS Monterey (version 12)
• macOS Big Sur (version 11)
• macOS Catalina (version 10.15)

https://docs.fortinet.com/document/forticlient/7.0.3/macos-release-notes/471180/product-integration-...

[edenbensal]

i've tried to reboot and even reinstall but it doesn't helped.

finally i've upgraded to macos 10.15.7 and it worked fine.

thank

[jfontc]

I have the same problem using MacOS 10.14.6 Mojave. Upgrading OS is not an option for me because I need to run legacy 32-bit applications. The problem began when FortiClient 7 updated automatically. This shouldn't happen, if the new version is not compatible with my system it should not update. Yesterday I deleted and reinstalled it. Current version is 7.0.5.0166. Can I revert to the older version? Where can I get it?

[Gonzales]

Did you ever find a solution?  We have the same issue with one of our Macbooks.

[alif · Accepted solution]

Hi @jfontc,

You can download the previous versions from Fortinet support portal.

https://support.fortinet.com/

If you are unable to access it, you can reinstall the older version and disable auto-updates.

[sazzad86]

Any solutions :( 

Same problem

Client v 7.07.0425 and

Mac OS Version 13.2.1 (22D68)
our ems v 7.0.7 build 0398