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yeowkm99
Contributor

error connection when connecting to website

Our user need to access one portal for procurement.

some times users will encounter issue accessing the URL. error message is ERR_CONNECTION_CLOSED.

we have whitelist the URL so that users wun get blocked

what else we can do to ensure users don't get this error_connection_closed error ?

 

what our users noticed is if they launch another new session using different browser there will be no issue but will get the same error if launch using same browser.

err_connect.jpg

 

1 REPLY 1
AEK
SuperUser
SuperUser

Is the behavior different when there is no FortiGate between the user and the website?

AEK
AEK
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