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pvpsht
New Contributor

erro code (-5) The server you want to connect to requests identification. Please choose a certifica

i got a problem with my computer is using win 7 x64, please help me to fix it. I followed the instructions but still couldn't fix the error, I hope you can helpimage.pngimage.png

9 REPLIES 9
amuda
Staff
Staff
pvpsht
New Contributor

i followed that kb but my computer doesn't have this step Navigate to Certificates -> Personal -> Certificates

 

image.png

amuda

Does this update has been installed?

  • Windows 7 SP1; Windows Server 2008 R2 SP1: KB5020448.

 

Amerul
APAC TAC
pvpsht
New Contributor

hi @amuda 

It seems like there is an issue with my computer when trying to install the Windows update KB5020448, my computer can not installed this KB

dbu

Hi @pvpsht ,

It looks like the certificate has not been imported. 

Regards!
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hbac
Staff
Staff

Hi @pvpsht,

 

Are you using certificate for authentication or just username and password? Is FortiGate configured to require client certificate? 

 

Regards, 

pvpsht
New Contributor

hi hbac,

i just using username and password

regards

hbac

@pvpsht,

 

Can you check on FortiGate > VPN > SSLVPN Settings, and make sure 'Require Client Certificate' is disabled? 

 

Regards, 

Shashwati
Staff
Staff
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