I don't know if this is how it's supposed to work.
I set up dlp to block certain file types and whitelisted a domain in email filter, however mail coming from that domain with an attachment of that type is still blocked by dlp.
I updated the firmware to v5.2.5 and it still seems that dlp is running after white list check
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Did you run diag debug flow and what security profile do you have on the suspected fwpolicy?
Last, have you reviewed the life of the packet from fortinet?
http://docs.fortinet.com/uploaded/files/2674/fortios-life-of-a-packet-524.pdf
Take note of the section about web/dlp/app-control etc..... and flow vrs proxy
PCNSE
NSE
StrongSwan
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