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kh_atta
New Contributor

Created on ‎09-10-2020 04:50 AM

configuration of the Fortimanager-VM is deleted after rebooting the server

we have a forrtiManager as a VM, we installed it in our network and after finished from it's configuration, then the server is rebooted after that and all the configuration on the fortiManager is deleted, we tried many time to restore our backup files but nothing restored,

any idea for this issue ?!

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Yurisk
SuperUser
SuperUser

Created on ‎09-10-2020 07:46 AM

Is it a fully licensed FMG or evaluation 14-days installation? Do you have all the partitions present after reboot that were present before the reboot?

Yuri https://yurisk.info/  blog: All things Fortinet, no ads.
Yuri https://yurisk.info/ blog: All things Fortinet, no ads.
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kh_atta
New Contributor
In response to Yurisk

Created on ‎09-14-2020 02:17 AM

Yes, it fully license, and the partition the same after and before the reboot.

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Yurisk
SuperUser
SuperUser
In response to kh_atta

Created on ‎09-14-2020 09:59 AM

Then you have a very strange problem I haven't seen with FMG, sounds like a TAC ticket.

 

Yuri https://yurisk.info/  blog: All things Fortinet, no ads.
Yuri https://yurisk.info/ blog: All things Fortinet, no ads.
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