client-disconnected-by-wtp

[Philgre]

I often have customers who lose their wireless connection.if I look in the Fortianalyzer I have this log

.Someone has an idea why?

How to stabilize customer connections?

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Actionclient-disconnected-by-wtp EncryptionN/A Levelnotice ReasonUnspecified reason

Securit

Actionclient-disconnected-by-wtp EncryptionN/A Levelnotice Reason Reserved  0

Securit

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Thank you for your help !

[kposney]

same boat

[paidamouni]

Same here. did you ever find a solution?

[josuecarames]

Same here

[joshc]

Same here. Any updates?

[daniextremo]

Any updates? Same problem with FAP231G. There was a moment that i could connect and get dhcp of vlan assignament, but when I disconnected, never more...

[SONA]

Same Here with FAP431F managed by Fortilan Cloud. Clients report that lose wifi connection, on logs we see 

client-disconnected-by-wtp: Unspecified reason.

Did you ever find a solution?

thanks

[jwebboverlandpark]

I am getting these random disconnects as well.  I have opened a ticket and uploaded logs. Standing by!(LOL)