cannot access FG 50E through LAN ports

[yahyaflaifel]

LAN ports became very slow, the browser return "unresponsive page" error. the GUI can be accessed through WAN port and console normally. 

LAN ports throughput is not exceeding 2Mbps!

[SupportSTR]

You can repair it, just heat the CPU with a hot air gun which will resolder the solders under the CPU. The problem comes from the ball solders under the CPU which degrade over time, you just have to melt them for a few seconds for the FG50E LAN ports to work again :

FG50E CPU

See more here : https://community.fortinet.com/t5/Support-Forum/Fortigate-50E-Dying-Packet-loss-and-lan-ports-stop-f...

[mnovelli]

Hello, did you check the port speed and duplex? Are you connecting your Pc directly to LAN port? What about pinging the ip address of lan interface? Do you have huge packet loss? In this case maybe an RMA is recommended.