bug id: 676424 NETIO.SYS causes blue screen of death on FortiClient endpoints

[fortijohny]

Does fortinet have some updates for that bug ?? 

This is really starting to cause some headache ! 

7.0.5 and 7.0.6 are affected. 

I was forced to downgrade all my endpoints to 7.0.3 because all my users were getting thew BSOD. 

Can we plase have an update on this bug ? 

[subramanis]

Hello fortijohny,

The mentioned bug will be resolved in 7.0.7 and  7.2.0 GA release

Thanks

Sasikumar.S

[fortijohny]

Do you have an expected realease date ? 

[subramanis]

Hello fortijohny,

The firmware 7.0.7 is expected to be release on September 20, 2022, but still subject to change.
7.2.0 is already released and you can download from support portal

Thanks
Sasikumar.S

[fortijohny]

Hi subramanis

Thanks for the info.

For forticlient 7.2.0 I cannot find any documentation or download link in my support portal. 

Thank you

[subramanis]

Hello fortijohny,

Please ignore my previous email

7.0.7 is expected to be release on Aug 23, 2022

7.2.0 is expected to be release on Oct 25, 2022

Thanks
Sasikumar.S

[fortijohny]

Hi,

still no release for the 7.0.7, any news ? 

[subramanis]

Hi fortijohny,

It's postponed to end of this month

Thanks

Sasikumar.S

[fortijohny]

well ... 

7.0.7 is out

Started to test it, some device still have the same BSOD ...  it's less frequet than 7.0.6 but it still happens 

[Damian2]

Check this, in my case it was root cause.

Go to Endpoint Profiles->System Settings->Edit your profile, next activate advanced option and go to Log->Level and be sure you don’t have “Debug” active.

Debug creates few additional logs in C:\Program Files\Fortinet\FortiClient\logs\trace and they are constantly growing even around 500MB.

All my laptops were running fine when Debug was active except one model Del Latitude 5510.